Frequently Asked Questions

We’re open Monday through Friday from 8:30 AM to 4:00 PM and closed on weekends.

We provide plumbing services in Woodbury, CT, and nearby towns, including Roxbury, Washington, Bethlehem, Bridgewater, and Southbury.

Yes, Joe Simpson Plumbing is fully licensed and insured in Connecticut.

A typical water heater installation takes about 3 to 5 hours, depending on the complexity of the setup.

We recommend testing your well water at least once a year for bacteria, pH levels, and other contaminants. If you notice changes in taste, color, or smell, schedule a test sooner.

We accept cash and checks. We do not currently accept credit cards.

We’re a local, professional, and reliable plumbing company that prioritizes:

• Fast response times – We strive to respond within 48 hours.
• Clean, respectful service – We wear shoe booties and use drop cloths to protect your home.
• Expertise in well and water treatment – We handle pH issues, bacteria, and hard water problems.

At this time, we are only looking for licensed plumbers. If you’re interested, feel free to contact us.

Yes, we specialize in UV light systems to help disinfect well water and remove bacteria. We also provide maintenance and repairs for existing UV systems.